Frequently Asked Questions

All plans include your custom website built for your business, custom domain name, hosting, security updates, mobile optimization, and ongoing maintenance. Higher plans add features like business email accounts, Google Business Profile management, and local SEO optimization. Everything is managed by us—you don't have to worry about the technical side.

We typically complete basic to intermediate websites in 2-4 weeks from the initial consultation. The timeline depends on complexity and how quickly you provide feedback and content. Once launched, your website goes live immediately on our fully managed hosting.

Your website starts as part of the FlowDesk subscription service. If you decide to leave, you can purchase full ownership for a one-time buyout fee of $2,000, which includes all source code and website assets. Your domain can also be transferred to you upon request.

All FlowDesk website plans require a 6-month minimum commitment starting from your website launch date. After that, you can continue month-to-month or cancel anytime. There are no early termination fees, but cancellation after the initial 6 months means the website and services are discontinued.

After your initial 6-month commitment, yes—you can cancel anytime with no penalties. Just let us know and we'll wind down your services. If you want to keep your website after cancellation, you can purchase it outright for $2,000.

Absolutely. Every website we build is mobile-first and fully responsive. Most of your customers are browsing on their phones, so we make sure your site works perfectly on all devices—phones, tablets, and desktops.

You can upgrade to a higher plan anytime to unlock additional features like SEO optimization, business email, or Google Business Profile management. We also custom build features for specific needs. Contact us to discuss what's possible.

Yes, ongoing support is included with every plan. We handle maintenance, security updates, and any technical issues. For content changes, we're here to help—just reach out. You have direct access to our team, not a support ticket black hole.

Need to update your hours, add new services, or change photos? Just let us know and we'll make the changes for you. All maintenance and updates are included in your subscription—you're not charged extra for content changes.

DIY builders leave you managing hosting, security, updates, and optimization yourself. We handle all of that. We also design custom websites tailored to your business instead of cookie-cutter templates. Plus, you get actual support from real people who know your business.

Yes, especially with our Essentials and Custom plans. We optimize your website for local search, manage your Google Business Profile, and work on ongoing SEO improvements. The Custom plan includes monthly SEO updates to help more customers find you online.

Upon cancellation, hosting and management services end within 30 days. Your website will no longer be active on our servers. If you want to keep it, you can purchase ownership for $2,000 and transfer it to your own hosting provider.

We focus on what gets results fastest for small and medium businesses: lead generation and simple e-commerce. If you need a custom mobile app or enterprise SaaS, text Caleb and he will tell you whether we're the right fit and refer you out if we aren't.